IT support for solicitors
Client confidentiality, payment-diversion fraud and the questions your insurer asks.
IT support in Hull
IT support in Hull & East Yorkshire
We’re an IT company in Hull. Our office is on Parliament Street in the Old Town, and we’ve looked after companies here since 2015.
Hull-based since 2015
David Gilbey founded Just Gilbey IT Solutions in Hull in 2015, and Hull is still home: you’ll find us at 4-5 Parliament Street, Hull, HU1 2AZ, in the Old Town.
Most of our clients are solicitors, accountants and other regulated businesses, because that’s where we specialise. But we look after all kinds of companies.
Our clients are on one of our MYLE plans, at the prices published on our website, and they deal with one team that knows their set-up.
What a Hull company gets from us
A local team
An office in Hull’s Old Town, so we’re close by when something needs a visit.
Quick remote help
Remote Assist, the Support Portal and the phone for day-to-day support, so most problems are sorted without anyone travelling.
Proof you can check
Cyber Essentials Plus, ISO 9001 and ISO 27001, each on the certification body’s own register.
How IT support works for a Hull company
Day to day, your team can reach us three ways. Call us on 01482 274969. Log a request on the Support Portal, so it’s tracked and nothing gets lost. Or use Remote Assist: a technician connects to your computer, with your say-so, and fixes the problem while you watch.
We’re open Monday to Friday, 9am to 5pm, with a 24/7 emergency line on the same number. Not a client? Call us and tell us what’s happened. If we can help with a repair or an emergency, we’ll tell you the charge at our published rates and take payment before we start. See computer repairs and emergency IT support.
On MYLE Premium, remote support is unlimited, and your computers and Microsoft 365 sign-ins are monitored around the clock.
When something needs a person in the room, such as setting up a new office, replacing a server, sorting out a network that won’t behave or installing Wi-Fi and cabling, we come to you.
Where we come on site
Anywhere in the UK, when it’s needed. Within about two hours of our office, that covers East Yorkshire (Beverley, Driffield, Bridlington and Goole), York, Scarborough and Harrogate, Leeds, Wakefield and Bradford, Sheffield, Doncaster, Rotherham and Barnsley, and across the Humber to Scunthorpe, Grimsby and Lincoln.
We already look after companies in York and London, with their day-to-day support done remotely, just as it is for our clients in Hull, and we can support Leeds companies the same way.
What IT support costs in Hull
Our prices are the same for every company, and they’re on our website.
MYLE Essentials (pay-as-you-go support, with your Microsoft 365 backups, email protection and domain looked after): for a company of 5 people, 5 × £18.10 plus the £150 company retainer: £240.50 a month.
MYLE Premium (unlimited remote support, 24/7 threat detection and account monitoring, cloud backups and staff training): £475 a month for 1–2 people, £850 for 3 to 10, then £83.10 per person from 11.
Both exclude VAT, and the Microsoft 365 Business Premium licence each person needs, which is billed at Microsoft’s current price. There’s a one-off onboarding fee, usually one month’s fee. Work out the price for your company.
Certificates and reviews you can check
Our certificates are on the certification bodies’ own registers, so you can check them yourself, and our Google reviews are there for anyone to read.
5.0 from 8 Google reviews(opens Google)
Just Gilbey offers a complete support package, which means that I no longer need to worry about anything computer-related. Always happy to help, David provides honest advice and even showed me useful tools that I was already paying for but was completely unaware of.
Vicky ParkinsonManaging Director, VSP Accountancy LtdWho we help in Hull
Hull and East Yorkshire’s solicitors, accountants and regulated businesses are most of what we do.
IT support for accountants
Busy-season reliability, secure client portals and protection for every payment.
IT support for regulated businesses
Cyber Essentials, ISO and insurer questionnaires, with evidence you can show.
Our services in Hull
Everything below is available to Hull companies, on the same plans and published prices as everyone else.
Managed IT Support
Your whole IT looked after for a fixed monthly price: support, security, licence management and backups.
Cyber Security
24/7 threat detection, DMARC on your email and phishing training for your staff.
Cloud Services
Microsoft 365 and Azure set up and looked after, so your people can work securely from anywhere.
Backup & Disaster Recovery
Tested backups and a recovery plan, so one bad day doesn’t become a lost week.
IT Consulting
An IT roadmap and budget that line up with where your company is going.
AI & Copilot
Microsoft 365 made ready for Copilot, clear AI rules for staff, and client data kept out of public tools.
Business Phones (VoIP)
MYLE Voice: a managed cloud phone system with UK calls included and one team to call.
Co-managed IT
Extra hands, specialist skills and better tools for companies with their own IT person.
Questions from Hull companies
Where is your office?
At 4-5 Parliament Street, Hull, HU1 2AZ, in Hull’s Old Town. Find us on Google Maps or call 01482 274969 before you visit.
Do you come on site in Hull and East Yorkshire?
Yes, for the jobs that need someone there, and anywhere in the UK when it’s needed. Day-to-day help is remote.
Do you only work with companies in Hull?
How much does IT support cost in Hull?
The same as everywhere else, and it’s on our website. MYLE Essentials is £18.10 per user a month plus a £150 company retainer; MYLE Premium is £475 a month for 1–2 people, £850 for 3 to 10, then £83.10 per person from 11. Both exclude VAT and Microsoft 365 licences. Work out your price.
Do you only work with solicitors and accountants?
No. They’re where we specialise, along with other regulated businesses, but we look after all kinds of companies.
Can you help a Hull company get Cyber Essentials?
Yes. Cyber Essentials Compliance is one of our add-ons: we help you get certified and meet tender requirements. Our free Cyber Essentials checklist shows where you stand first. We hold Cyber Essentials Plus ourselves.
Do you look after staff who work from home?
Yes. Remote Assist and the Support Portal work wherever your people are, and on MYLE Premium their computers and Microsoft 365 sign-ins are monitored around the clock, at home or in the office.
How do we switch to you?
Start with our two-minute IT Assessment or a call. We look at your set-up, agree the plan and the price, then get what we need from your old provider and take over. Switching to us explains what we need from your old provider and what onboarding costs.
Find out where your IT stands
Our IT Assessment takes about two minutes. Tell us about your company and what’s prompting the change, and we’ll tell you what to do next.
Everything we can help with
Start from what you need to get done.
Check something
Fix or protect something
- Get a broken computer, server or email fixed
- Stop fake invoice and payment emails
- Answer our insurer’s security questionnaire
- Have all our IT looked after for a fixed monthly price
- Make sure we can recover from a bad day
- Work securely from home, court or a client’s office
- Replace our phone system
- Get Wi-Fi, network cabling or CCTV installed
- Give our IT person extra hands