What do you need?

What do you need?

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Fix or protect something

Plan something

I’m already a client

Get an IT Assessment

Switching to us

Changing IT provider, step by step

What we need from your old provider, and what it costs. No surprises.

Get an IT Assessment See pricing

What we need from your old provider

Ask them for these when you give notice. If anything’s missing, we’ll work it out with you.

  • Admin access to Microsoft 365

    The global admin account, or your old provider removing themselves as your Microsoft partner so we can be added.

  • Your domain and DNS

    Who your domain is registered with and the login, so email and the website keep working when things change.

  • A list of devices and software

    Computers, phones, printers and servers, and the software and licences your company pays for.

  • Where your backups are

    What’s backed up, where to, how long it’s kept, and the logins for the backup service.

  • Network and Wi-Fi details

    Admin logins for the router, firewall and Wi-Fi, and who supplies your broadband.

  • Any documentation

    Passwords handed over securely, network notes, and contacts for the suppliers of your business software.

Stuck between your old provider and Microsoft? We’ve been there:

David and the team helped tremendously when I needed assistance moving away from a previous company and was being pushed from pillar to post between Microsoft and the other company. In the end David was able to speak to both parties, gain access to everything, transfer and then complete the setup that was required.

Jude RhodesOwner, Lawrence Legacy Ltd

The onboarding fee

One-off onboarding: usually one month’s fee, paid upfront, and up to 1.5× when there’s more to do, such as migrations or a lot of work to bring things up to our standards. We agree it with you before you start.

For example, for 5 people it’s usually £240.50 on MYLE Essentials (up to £360.75) or £850 on MYLE Premium (up to £1,275), excluding VAT. Every plan has a 12-month minimum term, and none after the first year.

Work it out for your size

Questions about switching

Is there a fee to switch?

There’s a one-off onboarding fee: usually one month’s fee, and up to 1.5× when there’s more to do. We agree it with you before you start. See both plans worked out for your size.

Is there a minimum contract?

Yes: 12 months on all plans, and none after the first year.

We have our own IT person. Can they stay?

Yes. Co-managed IT gives your IT person extra hands, specialist skills and better tools, with us alongside them.

Find out where your IT stands

Our IT Assessment takes about two minutes. Tell us about your company and what’s prompting the change, and we’ll tell you what to do next.

Get an IT Assessment See pricing 01482 274969

Everything we can help with

Start from what you need to get done.

Check something

Fix or protect something

Plan something

I’m already a client