Rate schedule
Last updated 8 October 2026
Rates 2026
APPENDIX B
Non Managed Client Standard Rate Card
| Time of Service | Rates | Minimum |
| BUSINESS HOURS | ||
| Monday – Friday 9:00 AM – 5:00 PM | Onsite: £225/Hour Remote / Telephone: £225/Hour | 1 Hour Minimum, 2 hours for Onsite / 30 minutes thereafter. 30 minute increments and/or part thereof. |
| AFTER HOURS | ||
| Monday – Friday 5:01 PM – 8:59 AM Weekends All Day | Onsite: £375/Hour Remote / Telephone: £375/Hour | 2 Hour Minimum, / 30 minutes thereafter. 30 minute increments and/or part thereof. |
| HOLIDAYS | ||
| See Paragraph 6.6 of this Master Services Agreement: Holidays Observed | Onsite: £375/Hour Remote / Telephone: £375/Hour | 2 Hour Minimum / 30 minutes thereafter. 30 minute increments and/or part thereof. |
| PROJECTS/CONSULTATIONS | ||
| Pre-arranged booked in advanced only, not ad-hoc | Onsite: £950/Day Remote / Telephone: £950/Day | 1 Day Minimum / 3.75 hour thereafter 3.75 hour increments and/or part thereof. |
MYLE Premium Out of Scope or MYLE Essentials Pay-as-You Go Discounted Rates
- Amended Rate Card:
| Time of Service | Rates | Minimum |
| BUSINESS HOURS | ||
| Monday – Friday 9:00 AM – 5:00 PM | Onsite: £75/Hour Remote / Telephone: £75/Hour | 1 Hour Minimum, 2 hours for Onsite / 30 minutes thereafter. 30 minute increments and/or part thereof. |
| AFTER HOURS | ||
| Monday – Friday 5:01 PM – 8:59 AM Weekends All Day | Onsite: £150/Hour Remote / Telephone: £150/Hour | 2 Hour Minimum / 30 minutes thereafter. 30 minute increments and/or part thereof. |
| HOLIDAYS | ||
| See Paragraph 6.6 of this Master Services Agreement: Holidays Observed | Onsite: £150/Hour Remote / Telephone: £150/Hour | 2 Hour Minimum / 30 minutes thereafter. 30 minute increments and/or part thereof. |
| PROJECTS/CONSULTATIONS | ||
| Pre-arranged booked in advanced only, not ad-hoc | Onsite: £750/day Remote / Telephone: £750/day | 1 Day Minimum / 3.75 hour thereafter 3.75 hour increments and/or part thereof. |
Everything we can help with
Start from what you need to get done.
Check something
Fix or protect something
- Get a broken computer, server or email fixed
- Stop fake invoice and payment emails
- Answer our insurer’s security questionnaire
- Have all our IT looked after for a fixed monthly price
- Make sure we can recover from a bad day
- Work securely from home, court or a client’s office
- Replace our phone system
- Get Wi-Fi, network cabling or CCTV installed
- Give our IT person extra hands