IT support for solicitors

IT support for solicitors in Hull, Yorkshire & London

Confidential matters, completion money and a professional duty to keep client affairs private. We look after law firms in Hull, across Yorkshire and in London, and because our support is remote, anywhere in the UK.

Get an IT Assessment See pricing

Downtime costs fee-earning hours, so we keep your systems reliable and fix most problems remotely. We also help law firms adopt e-signatures, CRM and secure cloud working.

IT support for solicitors

What matters to solicitors

The pressures on a law firm like yours, and what we do about each one.

Case file
Client confidentiality
Case files, emails and identity documents hold your clients’ affairs, and every one of them needs protecting.
What we doAccess controls, encryption, multi-factor authentication and a secured Microsoft 365, with 24/7 monitoring of logins and suspicious activity.
Case file
Payment-diversion fraud
A spoofed or hacked email asking a client to send money to “new” bank details can cost a client their completion money, and the firm its reputation.
What we doEmail protection against phishing and impersonation, DMARC to stop criminals spoofing your domain, and staff training so people spot the warning signs.
Case file
Insurer questionnaires
Professional indemnity and cyber insurers ask detailed security questions, and expect controls like multi-factor authentication to be in place.
What we doWe help you put the controls in place and answer the questionnaire accurately, with evidence to back it up.
Case file
Working from court, home and client sites
Fee earners need their files wherever they are, without copying them to USB sticks or personal email.
What we doSecure remote access through Microsoft 365 and the cloud, with devices managed and protected wherever they’re used.

The rule you work to

SRA Code of Conduct

Under the SRA Code of Conduct you must keep the affairs of current and former clients confidential.

Source: SRA Code of Conduct for Solicitors, RELs and RFLs, paragraph 6.3 (confidentiality)

Free check

Before a client sends their completion money

Could someone send your clients fake bank details from your domain?

If a criminal can send email that looks like it comes from your domain, they can send your clients new bank details. Check your domain’s defences in seconds. Results appear on screen, and you don’t need to give us your details.

What we do for solicitors

Most relevant first.

Managed IT Support

Your whole IT looked after for a fixed monthly price: support, security, licence management and backups.

Cyber Security

24/7 threat detection, DMARC on your email and phishing training for your staff.

Cloud Services

Microsoft 365 and Azure set up and looked after, so your people can work securely from anywhere.

Backup & Disaster Recovery

Tested backups and a recovery plan, so one bad day doesn’t become a lost week.

Also from us: IT Consulting, AI & Copilot, Business Phones (VoIP), Co-managed IT

Pricing

What it costs a law firm like yours

Change the number of people. Both plans are worked out in full, with nothing hidden behind a form. Add what else you need underneath.

How many people in your firm use a computer?

For a law firm with 5 people, excluding VAT:

MYLE Essentials

Pay-as-you-go IT support

£240.50 a month

Microsoft 365 licences not included. Microsoft 365 Business Premium is required.

£18.10 × 5 people: £90.50
Company retainer: £150
+: quoted

One-off onboarding: usually £240.50, up to £360.75

Companies that only need IT help when something goes wrong, but want their backups, email protection and domain sorted.

MYLE Premium

Unlimited proactive remote IT support

£850 a month

Microsoft 365 licences not included. Microsoft 365 Business Premium is required.

Minimum for 3 to 10 people: £850
+: quoted

Premium is £475 a month for 1–2 people, £850 for 3 to 10, then £83.10 per person from 11.

One-off onboarding: usually £850, up to £1,275

Companies that want day-to-day management, unlimited support and 24/7 security monitoring.

Add-ons

The plans cover the essentials. Add what your firm needs, and ask us about anything that isn’t listed. There are many more than these six: need something else? Ask us.

One-off onboarding: usually one month’s fee, paid upfront, and up to 1.5× when there’s more to do, such as migrations or a lot of work to bring things up to our standards. We agree it with you before you start. Plus a Microsoft 365 Business Premium licence for each user, at Microsoft’s current price. 12-month minimum term on every plan, none after the first year. Unusual or complex IT? MYLE Custom is on application.

For payment-diversion fraud: Premium includes MYLE Email Protect, with DMARC enforcement as standard.

Proof you can check yourself

What each certificate means for a law firm, with a link to the register where you can check it.

Cyber Essentials Plus
A UK government-backed scheme that certifies basic security controls. Plus adds independent technical testing.
Insurers expect controls like multi-factor authentication. We hold Cyber Essentials Plus ourselves and can help you get certified too.
Check it : Cyber Essentials Plus, Check on the IASME certificate search (opens in a new tab)
ISO 9001 (quality management)
The international standard for quality management.
Documented, repeatable ways of working, checked by an outside auditor.
Check it : ISO 9001 (quality management), Check on UKAS CertCheck (opens in a new tab)
ISO 27001 (information security)
The international standard for managing information security.
Client matters pass through your IT provider’s hands too. Ours handles information to a certified standard.
Check it : ISO 27001 (information security), Check on UKAS CertCheck (opens in a new tab)

Questions solicitors ask

Do you work with law firms?

Yes. Legal is one of our main sectors, along with accountancy and financial services.

Can you help us with Cyber Essentials?

Yes. We hold Cyber Essentials Plus ourselves and can help you get certified, which also helps when insurers or clients ask about your security. See IT for regulated businesses.

What should we do about payment-diversion fraud?

Use more than one layer. Strong email protection and DMARC, multi-factor authentication on every account, staff training, and a clear process for confirming bank details by phone. Our guide to phishing and email scams covers the warning signs, and you can check your email security now.

Can we use AI tools like Copilot safely?

Yes, with the right groundwork. The SRA says solicitors stay accountable for AI-assisted work, and that client information should only go into AI systems with appropriate safeguards. We help you tidy Microsoft 365 permissions, agree an AI policy and choose approved tools. See AI & Copilot.

Sources

The rules and guidance this page refers to.

Where we work: Hull & East Yorkshire · York · Leeds · London, and remotely anywhere in the UK.

Also: IT for accountants · IT for regulated businesses

Find out where your IT stands

Our IT Assessment takes about two minutes. Tell us about your company and what’s prompting the change, and we’ll tell you what to do next.

Get an IT Assessment See pricing 01482 274969

Everything we can help with

Start from what you need to get done.

What do you need?

Check something

Fix or protect something

Plan something

I’m already a client