Managed IT Support
Your whole IT looked after for a fixed monthly price: support, security, licence management and backups.
Co-managed IT
Co-managed IT support for your in-house IT team
Back-up for your in-house IT. You have your own IT person or team; we add specialist skills, extra capacity and better tools, and work alongside them.
What we do
Nobody can be an expert in everything, and IT has a habit of producing a crisis the week your IT person is on holiday.
Co-managed IT gives your team back-up. We take on the tasks that make sense for us, such as monitoring, networks, Azure, backups or a specific project, and leave your team in charge of the rest. When the pressure’s on, you can call us.
We also bring specialist tools that help you run your infrastructure better, and we’ll work with your team to get the most from them.
What’s included
What you get
Specialist help
A problem your team hasn’t seen before, or a skill you don’t have in-house? We have people who can help.
Extra capacity
For a project, a busy patch or longer term. Call us when you need more hands.
24/7 server monitoring
Bespoke monitoring of your critical servers, services and hardware, alerting your team and ours.
Network management
Firewalls, switches, routers and their backups, configured and looked after.
Azure cloud services
Help running and scaling your Azure services.
Backup and disaster recovery
We help you build and test a disaster recovery plan.
How it works
How we work with your IT team
Talk
What your IT team does today, where they’re stretched and what they’d like help with.
Agree the split
A clear line between what your team owns and what we own.
Plug in
Shared tools, monitoring and a direct line to our engineers.
Work together
Day-to-day help, projects and regular reviews.
For larger companies
Solicitors
Your IT manager keeps control of your systems and priorities, while we cover specialist areas, out-of-hours monitoring and holidays.
IT for solicitorsAccountants
Busy season, a system upgrade or a staff absence doesn’t have to overload your IT person. We add capacity when it’s needed.
IT for accountantsJust Gilbey have greatly improved our IT both here and in our manufacturing facility in China. They have implemented, amongst other things, our Disaster Recovery plan to protect us against a full site failure, brand-new virtualised servers to maximise the benefit of hardware we already owned – a very cost effective solution which I am confident some other providers would not have suggested. I find working with Just Gilbey is always productive and they are not looking to invoice us but to improve our systems, often utilising assets we already own!
Mike SwannIT and Business Process Manager, Orvec International LtdCo-managed IT is usually a MYLE Custom plan, priced to the help you need. Microsoft 365 licences not included. Microsoft 365 Business Premium is required.See pricing
Frequently asked questions
Will you replace our IT person?
No. Co-managed IT is there to support your in-house IT. We fill skill gaps, add capacity and provide tools, so your IT person isn’t stretched.
What can we hand over to you?
Whatever makes sense. Some clients give us monitoring and out-of-hours cover, others specialist areas like networks, Azure or security, others a project. We agree the split at the start.
How is it priced?
Usually as a MYLE Custom plan built around what you need. Get in touch to talk it through.
Related services
IT Consulting
An IT roadmap and budget that line up with where your company is going.
Backup & Disaster Recovery
Tested backups and a recovery plan, so one bad day doesn’t become a lost week.
Co-managed IT from our office in Hull: IT support in Hull & East Yorkshire, and remotely for companies in York, Leeds and London. Most of our clients are solicitors, accountants and regulated businesses.
Find out where your IT stands
Our IT Assessment takes about two minutes. Tell us about your company and what’s prompting the change, and we’ll tell you what to do next.
Everything we can help with
Start from what you need to get done.
Check something
Fix or protect something
- Get a broken computer, server or email fixed
- Stop fake invoice and payment emails
- Answer our insurer’s security questionnaire
- Have all our IT looked after for a fixed monthly price
- Make sure we can recover from a bad day
- Work securely from home, court or a client’s office
- Replace our phone system
- Get Wi-Fi, network cabling or CCTV installed
- Give our IT person extra hands