To assist and work with the IT Manager on a wide range of day to day tasks and projects., ranging from:

• Answering both general enquiries and tech support calls
• Working within a helpdesk system
• Providing remote/onsite support for end user and businesses for both Desktop’s and Servers
• Proactively monitoring systems
• Occasionally working on Projects with the IT Manager and by oneself
• Following processes as well as helping create/document new processes going forward

When not working on day to day client facing support calls or projects, the candidate will have high input alongside the Manager developing in-house systems, processes and internal projects.

Skills:

Due to the role and business in a growth stage, someone that is willing to pick up and learn new technology and systems and be able to use their own initiative to move forward.

Required:

Basic general knowledge of IT infrastructure within a working business environment such as;

• Active Directory Administration
• Exchange Administration
• Server Administration (Windows Server 2008 – 2019) + Roles (DNS, DHCP)
• Office 365 Administration
• Network Troubleshooting (TCP/IP, WAN/LAN)
• Backup knowledge
• Microsoft Office Applications (Office 2010 – Office 365)

Desirable:

Widely open for anything the candidate can bring to the table, anything that can add value to the business or businesses we serve, examples such as;

• Office 365
• Azure (Any services such as; Functions, VM’s, Networking)
• Advanced Networking – Switch configuration, VLAN
• Powershell/Programming

Soft Skills

• Genuine interest and Eagerness to Learn new skills
• Customer Service Skills
• Common Sense Attitude
• What/Why Attitude

Benefits

• Working within a new upcoming business within a thriving community along with other startups and businesses
• Freedom to up-skill and follow own area of interest over time
• A lot to be learnt from a wide variety of systems
• Future career development

Interested in applying? or know someone that would fit the role?

Send your CV and contact information to the following email address: hello@justgilbey.co.uk

Thanks