But, what does this mean exactly?

Well, rather than constantly fire-fighting IT issues, we work with our customers to implement long-term systems and solutions.

We believe that this is the best way to ensure your business and its technology continues to run smoothly without any unexpected costs or downtime.

However, there are a lot of companies out there who still adopt a reactive break/fix approach to IT, believing it to be a more cost-effective choice for small and medium-sized businesses.

Whilst it’s true that a one-off cost if something goes wrong sounds more appealing than a regular monthly bill, it can mean that more serious (not to mention more expensive) issues crop up later down the line.

Today, we’re talking about the top reasons why you should consider a managed solutions package as opposed to waiting for IT problems to rear their ugly heads.

We can prevent issues from happening.

As we’ve briefly mentioned, a proactive approach means that we can deal with issues before they become damaging to your business.

A qualified, dedicated IT consultant should ensure that your systems and infrastructure are set up correctly from the start, following best practice and reducing the risk of future issues.

Meanwhile, by actively monitoring your systems, we can flag up a problem before it becomes a real problem for your team.

This preventative approach will cost a regular fee, however, surely a fixed, monthly cost is more appealing than a large bill landing on your doorstep after a major IT issue affects your business?

We get to know you and your team.

At Just Gilbey, we pride ourselves on becoming an extension of your team. We’re not just in your office to fix one thing that isn’t working. Instead, we sit with you and discuss, at length, how you work best and what systems and services you already use.

After gathering this information, we then use our experience to draw up a tailored solution that suits your needs.

We’re always on hand to advise you on any aspect of IT, happily recommending products that are right for you. On the other hand, we look to see if you’re shelling out for services that aren’t quite working for you.

We can add value to your business.

And, this brings us to our next point.

Whilst break/fix is a quick way to get rid of pressing IT issues, it doesn’t add value to your company.

By getting under the bonnet of your organisation, we can help you to put together a strategy that moves you forward, equipping you for the future.

We bridge the gap.

For many SMEs and startups, a full-time IT director or department isn’t a realistic option – and often not necessary.

Meanwhile, having no technical support can leave you very vulnerable. It increases your risk of business downtime, malicious attacks, data breaches, data loss and an overall fragmented system.

By outsourcing your IT, you enjoy the benefits of a dedicated engineer without the hefty price tag of employing fulltime.

If you would like to discuss proactive IT solutions or managed services packages, please get in touch with a member of the Just Gilbey team today.